Call us now on 0845 224 5308
or email: enquiries@pink-turtle.co.uk
 

We hope you will be pleased with your purchase. Should you wish to return anything bought from us, we will be happy to refund or exchange a product provided it is in fully resaleable condition. Returns should be made within a reasonable time (usually 21 days) and in original, undamaged packaging.

If we find that the product has not been returned to us in fully resaleable condition, we reserve the right to refuse a refund on the item.

We will refund your original delivery charge when a product is faulty or damaged, but not when a product is simply unwanted. We strongly recommend that you use a registered postal service as we can not accept responsibility for items that do not reach us. It is your responsibility to ensure that all the original packaging is returned with the goods, and is carefully packaged for safe return.

These conditions do not affect your statutory rights.

Address:
Returns
Pink Turtle
Northcliff Cottage
Main Road
North Queensferry
Fife
KY11 1HA

Tel: 0845 224 5308

E mail: enquiries@pink-turtle.co.uk